Playing on the golf course today and get a call that there is an issue with my pump. I knew it was coming because the motor sounded horrible. By the time I got home I had a new pump. Thanks ASP of Columbus because my pool is always clear now as opposed to before when I had to give notice to use my own pool. Absolutely recommend them completely. — A. N.
All I can say is I am more than impressed with your company. This is the best customer service I have ever seen. You should be the #1 company in Columbus, GA. From the minute I called with my issue and spoke to Gordy, until my last interaction with Brandon Helms, you could not ask for a more wonderful experience! From now on you are my Pool company of choice!!!! I still am reeling from shock on how fast everything was completed!! Thanks again and again for making this happen! — D. A.
I would like to take this opportunity to compliment one of your pool liner installers. Tim and his partner installed our new liner last Thursday and I was extremely impressed with this young man. Tim was meticulous in performing the necessary repairs for the liner installation, was very professional in his manner and very patient with me and the many questions I posed to him. You are fortunate to have such a fine young man that takes pride in his work and truly cares that a job is done correctly. This just reinforced our decision for ASP to replace our liner. Give that young man a pat on the back!!! — M. G.
Excellent staff, bought house with inground pool 2 yrs ago and staff came over to show me how to operate the system on my first visit. Been loyal customer since, and they did a great job on replacing the liner this year! — B.
I recommend ASP to anyone who needs a new liner or service of any kind. The technicians are experienced, prompt, and efficient. I appreciate their patience and careful explanations when I ask a lot of questions. Thanks especially to Scottie who always has a smile and a friendly word when he takes care of my liner. — T. H.
From the initial phone call & emails until job completion, service was excellent! ASP fit me in right before the busy Memorial Day weekend. The service technician was very nice and explained the issues I was having. I will definitely be using ASP for any future pool service! Fantastic customer service! — J. J.
Boo and his fantastic team of experts had a real challenge on their hands with the re-do of my pool and the installation of a new liner. They did an amazing, professional job and everything was done with exact professionalism and as agreed upon. I would highly recommend ASP Pool Company to anyone expecting to receive the highest quality for products in pool repair and service. — S. M.
I have Pentair pumps and valves on my pool. When I had a problem with actuator valve I contacted ASP because company that installed the pool was not reliable. I went by their location in Columbus, Ga. and spoke with staff there. They told me they would be out to repair the valve within two weeks. They actually got to me quicker than that. Scotty the service man came out and quickly repaired my problem by replacing the defective actuator. He was very dedicated to make sure it worked right and that the cams were aligned perfectly as it turned. He completed the wiring in the Easy Touch panel and it worked perfectly. The next morning it wasn’t coming on exactly right so I called Scotty. He quickly returned my call and after I told him what it was doing he told me to switch the toggle the other direction. Went out and did that and now is working perfectly. Scotty is well versed with pools and very knowledgeable with the Pentair systems. Gordy called about a mix up of our appointment time but got him out to us quickly. We are pleased to know that ASP is dedicated to service and because of our great first experience they will be our first choice for pool service or repair. We highly recommend them to anyone needing pool work. Special thanks to Scotty for his help. — J. S.
Have had excellent service and would highly recommend this company! — S. B.
After jumping around from Pool Company to Pool Company we have finally found one that offers the best service and advice around. The cost of maintaining our pool has dropped drastically over the past two years with the guidance they have provided. Do yourself a favor and switch today. — M. H.
Excellent pool company. Very consistent with weekly cleaning services. Also, had a recent pump issue. Technician showed up the day I called and got a quote back to me around 5:30 that afternoon to discuss repairing. Part was in the next day and they installed right away. Less than 24 hour turnaround. Highly recommend this company. — G. P.
Our pool recently had a weird powdery substance floating in it. ASP quickly came out, cleaned out the substance, diagnosed the problem, corrected it, and it hasn’t been back since. Thank you! — J. D.
Could not be happier with our pool service. ASP is great. The staff is knowledgeable and friendly. The pool is kept in great condition and they are quick to help us address problems when they come up. — M. P.
As a pool owner for 9 years, I can highly recommend ASP Pools. The knowledgeable and caring staff at ASP took on the challenge of my “problem pool” four months ago. I was frustrated and out of answers after trying for two years (with another local pool company) to get my pool healthy and stain free. A friend recommended calling Gordy Pease at ASP. Gordy promptly came to my house and spent 1 1/2 hours consulting with me, listening to my concerns and learning the history of my pool and its problem with chronic staining. He assured me that he would do whatever it took to make me love being a pool owner again. Gordy and the ASP staff were diligent in treating my pool, consulting with me each step of the way, and truly let me know that my satisfaction was important to them. I have been impressed with the professionalism, courteousness and personal attentiveness of each and everyone at ASP and have no doubt that I am doing business with the best pool company in Columbus! Oh, and by the way…no more stains! — B. L.
Highly recommend ASP. My pool always looks great and they are on top of servicing issues as they arise. Recently, my pool pump went out. The technician was at my house the afternoon I called about the issue. They assessed the problem, got me quotes the next morning and had the pump repaired within 48 hours. Top notch service company!
I contacted ASP for a new liner/Sand/and timers in Columbus, GA. They were completely professional and provided me outstanding service. They kept me informed throughout the entire process and returned my calls promptly. I would tell anyone that the VALUE I received from ASP is worth every penny. This is the way a pool company should operate. I recommend this company highly!